Patient info
Pet insurance.
Pet insurance works a little differently than people insurance. Here is how it works with us and where to start when choosing a plan.
How it works
Pay, submit, get reimbursed
With human insurance, you normally pay a co-pay at the doctor's office, the office bills your insurance company, and you receive a bill for your portion. With pet insurance it works the other way around.
Pay at your visit
You pay the veterinarian in full at the time of your visit.
Submit your bill
You send the bill to your pet insurance company.
Get reimbursed
The insurance company reimburses you directly, according to your plan.
Choosing a plan
There is no one size fits all
Just as with human health insurance, there are dozens of pet insurance companies out there, each with many different plans.
With some plans, you have a low monthly premium but you may pay more out of pocket when expenses arise. Others have higher premiums but more things are covered.
You will need to do some research before picking a plan. The best place to start is a website called Pet Insurance Review. It reviews pet insurance companies and shows a side-by-side comparison, so you can narrow down your choices and look further into the companies that interest you.
Questions about your bill?
Our front desk team is happy to help with invoices and records for your insurance claim.